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Frequently Asked Questions

1. Q: What is Proficient Measures™?

A: Proficient Measures™ is a specialized language proficiency assessment service tailored to the global workforce. It leverages the extensive linguistic expertise of Teneo Linguistics Company (TLC) to provide customized evaluations based on the ILR scale, catering to a vast array of industries and languages. 

2. Q: How does Proficient Measures ensure the assessments are relevant to my industry? 

A: We personalize each assessment by collaborating with you to understand your specific industry jargon and job-related material, ensuring the content is directly relevant to the scenarios your employees will encounter.

3. Q: What languages can Proficient Measures assess?

A: Our service boasts the capability to assess language proficiency in over two hundred languages, thanks to our vast network of linguistic experts and resources.

4. Q: What is the ILR scale and how is it used in your assessments?

A: The ILR (Interagency Language Roundtable) scale is a set of standardized language proficiency descriptors ranging from 0 (no proficiency) to 5 (native or near-native proficiency). It evaluates speaking, listening, reading, and writing skills, and serves as the foundation for our tailored assessments.

5. Q: How long does the assessment process take?

A: The process involves personalizing the assessment, which takes 5-10 business days, followed by the candidate completing the assessment at their convenience. Our trained reviewers then evaluate and provide scores within 2-3 business days, with results delivered by the end of the following business day.

6. Q: How are the assessments administered? 

A: Assessments are conducted through a secure online portal, where candidates are monitored via camera and microphone to ensure the integrity of the testing environment.

7. Q: Can the Proficient Measures platform prevent cheating? 

A: Yes, our platform employs several anti-cheating measures including identity verification, browser activity monitoring, and timed sessions to maintain a high standard of assessment integrity.

8. Q: Is the assessment platform secure and private? 

A: Absolutely. Our platform is HIPAA-certified and complies with ISO 27001:2015 and NIST standards, emphasizing our serious commitment to security and privacy.

9. Q: What if I need assessments in multiple languages?

A: We can create and administer assessments in multiple languages as requested, ensuring each is tailored to your specific needs.

10. Q: How user-friendly is the assessment platform?

A: Our platform is designed to be both secure and user-friendly, with many users describing their experience as enjoyable. It's accessible, intuitive, and designed to make the assessment process as smooth as possible.

11. Q: Can we see the detailed results of the assessments? 

A: Yes, we provide detailed score reports, and you can also request to review the assessment materials for a more comprehensive understanding of the candidate's performance. 

12. Q: What makes Proficient Measures different from other language assessment tools?

A: Proficient Measures is unique in its approach, offering fully customizable assessments created by language service professionals, ensuring content is industry-specific and the assessment experience is engaging and effective.

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